URUZ ATHLETICS PRIVACY POLICY

1. Introduction

Welcome to Uruz Athletics.
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or our mobile application.

By using our website or app, you agree to the practices described in this policy 

2. Information We Collect

We collect information to provide you with the best possible gym and training experience.

a. Personal Information

When you register or use our services, we may collect:

• Your full name, phone number, and email address

• Gender and date of birth

• Membership and payment details

• Emergency contact information

• Login credentials for your account
  
  

b. Health & Fitness Data

To personalize your fitness program, we may collect:

• Training preferences and attendance records

• Fitness goals and performance data

• Health or injury details (if voluntarily shared with trainers)
  
  

c. Technical and Usage Data

When using our website or app, we may collect:

• Device information (model, OS, IP address)

• App and site usage statistics (features used, pages visited)

• Location data (if you enable GPS for gym check-ins or class navigation)
  
  

d. Cookies and Tracking Technologies

We use cookies to enhance user experience and improve our services. You can control cookies through your browser settings.

3. How We Use Your Information

We use your data to:

• Create and manage your membership account

• Process payments and renewals

• Schedule and track classes or training sessions

• Provide customized fitness guidance

• Communicate important updates, promotions, or notification

• Ensure safety and compliance with gym regulations

• Improve our app, website, and services
  
  

4. How We Share Your Data

We never sell your personal information. Your data may be shared only with:

• Authorized staff and trainers to manage memberships and training plans

• Service providers (e.g., payment processors, app hosting, analytics)

• Legal authorities, if required by Lebanese law or a court order
  
  

All partners are required to handle your data securely and only for the intended purpose.

5. Data Protection and Security

We use administrative, physical, and digital security measures to protect your data, including:

• SSL encryption on our website and app

• Secure servers for data storage

• Limited access to authorized staff only

While we take strong precautions, no system is entirely immune to risks. We encourage you to use strong passwords and log out after using our app or website 

6. Your Rights

As a member of Uruz Athletics, you have the right to:

• Access your personal data

• Request correction or deletion of your data

• Withdraw consent for certain uses (e.g., marketing)

• Request information about how your data is processed
  
  

To exercise any of these rights, please contact us using the details below 

7. Data Retention

We retain your personal data only as long as necessary for membership, legal, or operational reasons. Once data is no longer needed, we securely delete or anonymize it.

8. Children’s Privacy

Our services are not intended for individuals under 16 years old. We do not knowingly collect data from minors. If you believe a child has shared personal information with us, please contact us to have it deleted 

9. International Data Transfers

Although Uruz Athletics operates in Lebanon, we may use cloud-based services hosted outside Lebanon. In such cases, we ensure that these providers apply security and privacy standards consistent with international regulations (such as GDPR).

10. Updates to This Policy

We may update this Privacy Policy from time to time. All updates will be posted on our website and app with the new “Last Updated” date. Continued use of our services after such updates means you accept the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Email: Community@uruzathletics.fit
Phone: 78-706832
Address: Abra, Saida, Lebanon.